Knowledge Base, Self-Service Support

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What if I forget my password or login information?

If you forget your password while logging in, click the ‘Forgot your password?’ link next to the ‘Sign In’ button. This will prompt you over to the Forgot Your Password dialog box where you will then enter the email address you used to create your account and click the Reset button.  We’ll e-mail you a link which you can then use to create a new password. You can also reset your password by going to: 

*** If you don't receive our email in a few minutes, please check your SPAM folder, as very often password reset emails are routed there. ***

Click below to watch a brief training video:

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